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Other customer service channels include live chat support on the official United Airlines website. Simply go to the Help section and choose the live chat option to connect with a representative in real time. For social media messaging, you can contact United Airlines through their verified pages on Twitter or Facebook. These are useful for general questions or when phone wait times are longer than usual.
The United Airlines mobile app also provides access to support, where you can manage your bookings, access chat features, or call directly from within the app for help while traveling. Email support is available for non-urgent issues, offering written confirmation of your communication and typically a response within a few business days.
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